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	<title>benrobb &#187; Analytics</title>
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	<link>http://benrobb.com</link>
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		<title>Corporate Blogging</title>
		<link>http://benrobb.com/2009/09/09/corporate-blogging/</link>
		<comments>http://benrobb.com/2009/09/09/corporate-blogging/#comments</comments>
		<pubDate>Wed, 09 Sep 2009 21:53:00 +0000</pubDate>
		<dc:creator>benrobb</dc:creator>
				<category><![CDATA[Analytics]]></category>
		<category><![CDATA[Life]]></category>

		<guid isPermaLink="false">http://benrobb.com/2009/09/09/corporate-blogging/</guid>
		<description><![CDATA[And the last piece that I was waiting for has fallen into place.&#160; I’m now officially the newest member of the Omniture Blogging team.&#160; Find my analytics related posts at http://blogs.omniture.com/author/brobison/.]]></description>
				<content:encoded><![CDATA[<p>And the last piece that I was waiting for has fallen into place.&#160; I’m now officially the newest member of the Omniture Blogging team.&#160; Find my analytics related posts at <a href="http://blogs.omniture.com/author/brobison/">http://blogs.omniture.com/author/brobison/</a>.</p>
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		<title>SiteCatalyst Blogging</title>
		<link>http://benrobb.com/2009/08/24/sitecatalyst-blogging/</link>
		<comments>http://benrobb.com/2009/08/24/sitecatalyst-blogging/#comments</comments>
		<pubDate>Tue, 25 Aug 2009 03:32:55 +0000</pubDate>
		<dc:creator>benrobb</dc:creator>
				<category><![CDATA[Analytics]]></category>

		<guid isPermaLink="false">http://benrobb.com/?p=195</guid>
		<description><![CDATA[For all those who come here looking for SiteCatalyst related information, I highly recommend you follow Adam Greco&#8217;s blog, the Omni Man.  Adam worked in the industry for many years as a SiteCatalyst customer, then worked for Omniture for a few years, and now he&#8217;s back out in the industry.  His blog is dedicated to helping people get more from the Omniture tools they&#8217;ve got.  He&#8217;s got one-of-a-kind insight into actually using SiteCatalyst because he&#8217;s [...]]]></description>
				<content:encoded><![CDATA[<p>For all those who come here looking for SiteCatalyst related information, I highly recommend you follow Adam Greco&#8217;s blog, <a href="http://www.the-omni-man.com/" target="_blank">the Omni Man</a>.  Adam worked in the industry for many years as a SiteCatalyst customer, then worked for Omniture for a few years, and now he&#8217;s back out in the industry.  His blog is dedicated to helping people get more from the Omniture tools they&#8217;ve got.  He&#8217;s got one-of-a-kind insight into actually using SiteCatalyst because he&#8217;s got the view from the outside in and the inside out.</p>
<p>My own (very basic) implementation of SiteCatalyst tells me that variations on &#8220;Site Catalyst&#8221; are my most popular internal search terms, and since I don&#8217;t write much on the topic anymore, you may find some value in what Adam is writing.</p>
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		<title>Ideas that spread win.</title>
		<link>http://benrobb.com/2008/03/06/ideas-that-spread-win/</link>
		<comments>http://benrobb.com/2008/03/06/ideas-that-spread-win/#comments</comments>
		<pubDate>Fri, 07 Mar 2008 04:51:18 +0000</pubDate>
		<dc:creator>benrobb</dc:creator>
				<category><![CDATA[Analytics]]></category>
		<category><![CDATA[marketing]]></category>
		<category><![CDATA[omniture]]></category>
		<category><![CDATA[seth godin]]></category>
		<category><![CDATA[summit]]></category>

		<guid isPermaLink="false">http://benrobb.com/2008/03/06/ideas-that-spread-win/</guid>
		<description><![CDATA[I don&#8217;t know if it comes as a surprise to anyone that Omniture knows how to put on a good show.  The SLC Summit 08 meetings wrapped up this evening and now all that&#8217;s left is a day&#8217;s worth of skiing.  Work hard, play hard, you know how the saying goes. For those who attended the event, I imagine that Lance Armstrong&#8217;s keynote and the Flight of the Concords performance will be top-of-mind and tip-of-tongue, [...]]]></description>
				<content:encoded><![CDATA[<p><img src="http://benrobb.com/wp-content/uploads/2008/03/seth_godin.jpg" alt="Seth Godin" align="left" height="173" hspace="15" vspace="5" width="112" />I don&#8217;t know if it comes as a surprise to anyone that Omniture knows how to put on a good show.  The SLC Summit 08 meetings wrapped up this evening and now all that&#8217;s left is a day&#8217;s worth of skiing.  Work hard, play hard, you know how the saying goes.</p>
<p>For those who attended the event, I imagine that Lance Armstrong&#8217;s keynote and the Flight of the Concords performance will be top-of-mind and tip-of-tongue, but the keynote that really made me think about things belonged to Seth Godin.</p>
<p>First of all, his delivery is fantastic.  He&#8217;s entertaining, he&#8217;s funny, and he&#8217;s spontaneous, but his subject matter is also fascinating.  He didn&#8217;t talk about analytics.  He talked about how marketing is changing and how it&#8217;s no longer enough for marketers to shout at people and expect them to listen.  We don&#8217;t have to listen to marketers anymore, because we have so many other things we can pay attention too.</p>
<p>A marketers new role is to make a remarkable product.  He defined remarkable as something worthy of making a remark about.  That&#8217;s all.  People talking about your product means people are spreading your idea.  Ideas that spread win.</p>
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		<title>Some Things I&#8217;d Like to Say, But Can&#8217;t</title>
		<link>http://benrobb.com/2008/02/11/some-things-id-like-to-say-but-cant/</link>
		<comments>http://benrobb.com/2008/02/11/some-things-id-like-to-say-but-cant/#comments</comments>
		<pubDate>Tue, 12 Feb 2008 05:04:39 +0000</pubDate>
		<dc:creator>benrobb</dc:creator>
				<category><![CDATA[Analytics]]></category>
		<category><![CDATA[excel]]></category>
		<category><![CDATA[top 10]]></category>

		<guid isPermaLink="false">http://benrobb.com/2008/02/11/some-things-id-like-to-say-but-cant/</guid>
		<description><![CDATA[The fact that I work for one of the vendors, means that I don&#8217;t often write about analytics anymore. There are a few reasons for this: 1) I don&#8217;t want to be perceived as an official representative for the company and 2) my site isn&#8217;t supposed to be an advertisement. So I was delighted when I read this article by June Dershewitz over on the Web Analytics Association&#8217;s blog. June created a list of the [...]]]></description>
				<content:encoded><![CDATA[<p>The fact that I work for one of <a href="http://www.omniture.com/" title="omniture">the vendors</a>, means that I don&#8217;t often write about analytics anymore.  There are a few reasons for this:  1) I don&#8217;t want to be perceived as an official representative for the company and 2) my site isn&#8217;t supposed to be an advertisement.</p>
<p>So I was delighted when I read <a href="http://www.webanalyticsassociation.org/en/art/?473" title="web analytics association blog">this article</a> by June Dershewitz over on the Web Analytics Association&#8217;s blog.  June created a list of the &#8220;Top 10 Things I Wish I Knew When I Started In Web Analytics.&#8221;  She says a few things that I often think about, but resist the urge to write about.  Some of my favorites are:</p>
<blockquote><p>4. Dirty, dirty, dirty. Numbers won&#8217;t match, they won’t add up, they won’t make sense, sometimes they won’t even exist. Know how much dirt you’re willing to live with, then accept it and move on.</p>
<p>5. You will learn to love the query string.  You will come to see it as a beautiful haiku&#8230;</p>
<p>8. Don’t fall into the “report monkey” trap&#8230;</p></blockquote>
<p>I also got a laugh when she said that CSV files don&#8217;t have to be comma-separated.  That&#8217;s wrong.  CSV files still have commas in them, even if they don&#8217;t show up in Excel.  Those mysterious commas that you don&#8217;t see are performing a wonderful technology magic to keep your data organized.</p>
<p>What do you wish you had known before you started doing web analytics?</p>
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		<title>Computers Only Do What You Tell Them To</title>
		<link>http://benrobb.com/2007/12/10/computers-only-do-what-you-tell-them-to/</link>
		<comments>http://benrobb.com/2007/12/10/computers-only-do-what-you-tell-them-to/#comments</comments>
		<pubDate>Tue, 11 Dec 2007 05:08:21 +0000</pubDate>
		<dc:creator>benrobb</dc:creator>
				<category><![CDATA[Analytics]]></category>
		<category><![CDATA[conspiracy]]></category>
		<category><![CDATA[google]]></category>

		<guid isPermaLink="false">http://benrobb.com/2007/12/10/computers-only-do-what-you-tell-them-to/</guid>
		<description><![CDATA[I was just getting all my screenshots in order for a post on the Google Analytics conspiracy. I went into my GA account the other day and noticed that on November 15, all my tracking went to 0. No Page Views, no Visits, no Visitors, no Referring Traffic, no Nothing. Obviously I find this a little upsetting. I realize that my blog is not a major web crossroads, but I was averaging 30-ish Visits a [...]]]></description>
				<content:encoded><![CDATA[<p>I was just getting all my screenshots in order for a post on the Google Analytics conspiracy.  I went into my GA account the other day and noticed that on November 15, all my tracking went to 0.  No Page Views, no Visits, no Visitors, no Referring Traffic, no Nothing.  Obviously I find this a little upsetting.  I realize that my blog is not a major web crossroads, but I was averaging 30-ish Visits a day up to that point, so I found it a little disturbing.</p>
<p><a href="http://benrobb.com/wp-content/uploads/2007/12/visits.png" title="Visit Stats"><img src="http://benrobb.com/wp-content/uploads/2007/12/visits.png" alt="Visit Stats" height="95" width="441" /></a></p>
<p>I wondered why Google would possibly bother to penalize a site as small as mine.  I had them though.  I visit the site to post, and people were leaving comments on the blog.  Can&#8217;t have comments without visits, so I knew they were deliberately messing with me.  So I got all my dates in order, took GA screenshots, and then had a stroke of brilliance.  I remembered that I had flipped AWStats on for this site back in January.  AWStats  is a log-file based analytics tool for those who don&#8217;t know, but it meant that I had another source for the same data that was missing GA.</p>
<p>I had photographic evidence of the conspiracy now.  I had all my screenshots lined up and ready to go, when I suddenly had one final stroke of brilliance.  Back on November the 14th I <a href="http://benrobb.com/2007/11/14/time-to-roll-out-the-upgrades/" title="upgrade">upgraded</a> to the latest WordPress, downloaded a new version of my theme compatible with the new version, and in the process, overwrote my GA collection code.</p>
<p>So I relearned the lesson that I&#8217;m always repeating to others when they&#8217;re mad at their computers.  Computers only do what you tell them to.</p>
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		<title>Guess Who&#8217;s Judging the Omniture-BYU Analytics Competition?</title>
		<link>http://benrobb.com/2007/11/06/guess-whos-judging-the-omniture-byu-analytics-competition/</link>
		<comments>http://benrobb.com/2007/11/06/guess-whos-judging-the-omniture-byu-analytics-competition/#comments</comments>
		<pubDate>Wed, 07 Nov 2007 05:40:14 +0000</pubDate>
		<dc:creator>benrobb</dc:creator>
				<category><![CDATA[Analytics]]></category>

		<guid isPermaLink="false">http://benrobb.com/2007/11/06/guess-whos-judging-the-omniture-byu-analytics-competition/</guid>
		<description><![CDATA[Me!  Today I accepted an invitation to serve as a judge in the finals round of this semester&#8217;s analytics competition at BYU.  It&#8217;ll be my first time back on campus since graduating last April and starting my work for Omniture. My team won the competition during the Winter 2007 semester (the winnings funded my Wii) and one result of that was my eventual offer to work as a Business Consultant for Omniture Consulting.  I have [...]]]></description>
				<content:encoded><![CDATA[<p>Me!  Today I accepted an invitation to serve as a judge in the finals round of this semester&#8217;s analytics competition at BYU.  It&#8217;ll be my first time back on campus since graduating last April and starting my work for Omniture.</p>
<p>My team won the competition during the Winter 2007 semester (the winnings funded my Wii) and one result of that was my eventual offer to work as a Business Consultant for Omniture Consulting.  I have been working there for just over 6 months now, and Matt Belkin thought it would be neat if I showed up as a judge in the finals, asking all the hard questions now that I&#8217;ve got a little experience under my belt.</p>
<p>Matt Belkin, Cam Barnes, and I will be judging the finals this Friday, November 9th.  I&#8217;m definitely looking forward to the opportunity!</p>
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		<title>Google Analytics the Best on the Planet?</title>
		<link>http://benrobb.com/2007/08/02/google-analytics-the-best-on-the-planet/</link>
		<comments>http://benrobb.com/2007/08/02/google-analytics-the-best-on-the-planet/#comments</comments>
		<pubDate>Fri, 03 Aug 2007 04:24:26 +0000</pubDate>
		<dc:creator>benrobb</dc:creator>
				<category><![CDATA[Analytics]]></category>

		<guid isPermaLink="false">http://benrobb.com/2007/08/02/google-analytics-the-best-on-the-planet/</guid>
		<description><![CDATA[In my search for quality analytics blogs, I apparently missed one that produced a rather interesting article about Google Analytics being a quantum leap above any other analytics products on the market. So while I work on finding the time to create my own analytics blog, I thought I&#8217;d post this up here for a little entertainment. I found the original post here, when Eric Peterson of the Web Analytics Demystified blog ran the refutation. [...]]]></description>
				<content:encoded><![CDATA[<p>In my search for quality analytics blogs, I apparently missed one that produced a rather interesting article about Google Analytics being a quantum leap above any other analytics products on the market.  So while I work on finding the time to create my own analytics blog, I thought I&#8217;d post this up here for a little entertainment.</p>
<p>I found the original post <a href="http://www.imediaconnection.com/content/15823.asp" title="Google's Killer App">here</a>, when Eric Peterson of the Web Analytics Demystified blog ran <a href="http://blog.webanalyticsdemystified.com/weblog/2007/08/is-google-analytics-the-killer-app-no.html" title="Is Google Analytics The Killer App?">the refutation</a>.  I&#8217;m not in the business of copying content, so I&#8217;ll let you read the posts for yourselves. Hope you enjoy the strangeness as much as I did.  Mom, you won&#8217;t enjoy this one =)</p>
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		<title>New Options for Web Analytics</title>
		<link>http://benrobb.com/2007/05/23/new-options-for-web-analytics/</link>
		<comments>http://benrobb.com/2007/05/23/new-options-for-web-analytics/#comments</comments>
		<pubDate>Thu, 24 May 2007 01:14:39 +0000</pubDate>
		<dc:creator>benrobb</dc:creator>
				<category><![CDATA[Analytics]]></category>

		<guid isPermaLink="false">http://benrobb.com/2007/05/23/new-options-for-web-analytics/</guid>
		<description><![CDATA[Just a quick post on a topic that I found quite interesting.  Apparently Microsoft is working on software that will uniquely identify users based on their browsing habits.  It&#8217;ll watch what websites you visit, how long you stay, etc., but could also potentially start sifting through your history to see where you&#8217;ve already been. According to the article,  right now it can guess age and gender fairly well, but there are very high hopes for [...]]]></description>
				<content:encoded><![CDATA[<p>Just a quick post on a topic that I found quite interesting.  Apparently Microsoft is working on software that will uniquely identify users based on their browsing habits.  It&#8217;ll watch what websites you visit, how long you stay, etc., but could also potentially start sifting through your history to see where you&#8217;ve already been.</p>
<p>According to <a href="http://www.newscientisttech.com/article.ns?id=mg19426046.400&amp;feedId=being-human_rss20" title="New software can identify you">the article</a>,  right now it can guess age and gender fairly well, but there are very high hopes for it&#8217;s future potential.  Online privacy advocates get your guns ready.</p>
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		<title>Google Website Optimizer May Be A &#8220;Stormy Teacup&#8221;</title>
		<link>http://benrobb.com/2007/04/10/google-website-optimizer-may-be-a-stormy-teacup/</link>
		<comments>http://benrobb.com/2007/04/10/google-website-optimizer-may-be-a-stormy-teacup/#comments</comments>
		<pubDate>Tue, 10 Apr 2007 14:55:35 +0000</pubDate>
		<dc:creator>benrobb</dc:creator>
				<category><![CDATA[Analytics]]></category>

		<guid isPermaLink="false">http://benrobb.com/2007/04/10/google-website-optimizer-may-be-a-stormy-teacup/</guid>
		<description><![CDATA[Not everyone is excited about Google&#8217;s Website Optimizer. Google uses AdBot, a version of GoogleBot, to spider through the landing pages that are entered with AdWords Campaigns. AdBot judges the contents of the landing pages and assigns them a Quality Score. The higher your score, the lower your minimum bids and the better position your ads achieve. So in order for your Pay-Per-Click Campaigns to work well, you better be doing Search Engine Optimization well. [...]]]></description>
				<content:encoded><![CDATA[<p>Not everyone is excited about Google&#8217;s Website Optimizer.  Google uses AdBot, a version of GoogleBot, to spider through the landing pages that are entered with AdWords Campaigns.  AdBot judges the contents of the landing pages and assigns them a Quality Score.  The higher your score, the lower your minimum bids and the better position your ads achieve.  So in order for your Pay-Per-Click Campaigns to work well, you better be doing Search Engine Optimization well.</p>
<p>According to <a href="http://www.e-consultancy.com/news-blog/363042/why-to-be-great-at-ppc-you-have-to-be-good-at-seo.html">this analysis</a> by Andrew Girdwood at e-Consultancy, the way that Google&#8217;s Website Optimizer changes the content on your page in order to increase conversion, conflicts at a very basic level with the things you should be doing for your long-term SEO.</p>
<p>On the list of concerns:</p>
<ul>
<li>Google dislikes pages that present one set of content to GoogleBot, but which appear to say something else to users</li>
<li>Probable heavy use of javascript to run the optimizer does not play well with long-term SEO objectives</li>
<li>Creating seperate PPC landing pages creates duplicate content on your site which means your own internal pages are competing with each other for rank in the Google search result</li>
</ul>
<p>One possible solution is to protect the URLs to your PPC landing pages from GoogleBot through use of the robots.txt file while still allowing AdBot to get to them.  That way you can create duplicate SEO friendly content for your PPC pages (remember, you want a good Quality Score) without conflicting with your other long-term SEO goals.</p>
<p><strong>More Info</strong><br />
<a href="http://www.e-consultancy.com/news-blog/363042/why-to-be-great-at-ppc-you-have-to-be-good-at-seo.html">http://www.e-consultancy.com/news-blog/363042/why-to-be-great-at-ppc-you-have-to-be-good-at-seo.html</a></p>
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		<title>How Can Smart People Make Such Stupid Laws?</title>
		<link>http://benrobb.com/2007/04/09/how-can-smart-people-make-such-stupid-laws/</link>
		<comments>http://benrobb.com/2007/04/09/how-can-smart-people-make-such-stupid-laws/#comments</comments>
		<pubDate>Tue, 10 Apr 2007 05:57:25 +0000</pubDate>
		<dc:creator>benrobb</dc:creator>
				<category><![CDATA[Analytics]]></category>

		<guid isPermaLink="false">http://benrobb.com/2007/04/09/how-can-smart-people-make-such-stupid-laws/</guid>
		<description><![CDATA[I found this article through Slashdot today, and I&#8217;m embarrased to call myself a Utahn. Apparently our legislature has just passed a law that bans keyword advertising. Not all keyword advertising, just the ones that use something that could loosely be tied to a competitor&#8217;s trademark. If you&#8217;re in the same industry, couldn&#8217;t any keyword fit that description? Apparently the law only applies if the ad is displayed in Utah or the advertiser/keyword vendor is [...]]]></description>
				<content:encoded><![CDATA[<p>I found this article through Slashdot today, and I&#8217;m embarrased to call myself a Utahn.  Apparently our legislature has just passed a law that bans keyword advertising.  Not all keyword advertising, just the ones that use something that could loosely be tied to a competitor&#8217;s trademark.  If you&#8217;re in the same industry, couldn&#8217;t any keyword fit that description?</p>
<p>Apparently the law only applies if the ad is displayed in Utah or the advertiser/keyword vendor is located in Utah.  How on Earth does one control that?  In reality, every advertiser would have to check a Utah registry before buying keywords that might contain a trademark of a competitor.  In fact, the language of the law is even more vague.  It defines a trademark as an &#8220;electronic registration mark&#8230;[a] word, term, or name that represents a business, goods, or a service.&#8221;  How does the state of Utah possibly expect to enforce this law?</p>
<p>If all this doesn&#8217;t spell S-T-U-P-I-D-I-T-Y, the law passed despite the fact that Utah&#8217;s general counsel informed the legislature that the law violated the <a href="http://en.wikipedia.org/wiki/Dormant_Commerce_Clause">dormant commerce clause</a>.</p>
<p>The bills champion, <a href="http://www.senatesite.com/profile-eastman.php">Dan Eastman</a>, is trying to protect against so-called trademark hijacking, which he refers to as <a href="http://senatesite.com/blog/2007/04/identity-theft-next-generation.html">a new form of identity theft</a>.  While that is a problem, this is one solution that will <strong>never</strong> work.  The consitutional issues involved are only one massive obstacle in the road, not to mention the lack of support from anyone with a brain (OK, maybe that&#8217;s a bit harsh).</p>
<p>The likely outcome is that the law won&#8217;t stand up under scrutiny or even a slight breeze, but before we can bury it, our tax dollars will have to pay for the litigation and resulting court cases so the judges can strike it down.  Couldn&#8217;t the state be doing something worthwhile with our money,  like working on the <a href="http://www.sltrib.com/realsaltlake/ci_5548447">new Real Salt Lake stadium</a>? (And yes, I&#8217;m glad the stadium is being built)</p>
<p><strong>More Info</strong><br />
<a href="http://blog.ericgoldman.org/archives/2007/04/utah_bans_keywo.htm"> http://blog.ericgoldman.org/archives/2007/04/utah_bans_keywo.htm</a><br />
<a href="http://www.eff.org/deeplinks/archives/005185.php"> http://www.eff.org/deeplinks/archives/005185.php</a><br />
<a href="http://www.schwimmerlegal.com/2007/03/utah_electronic.html"> http://www.schwimmerlegal.com/2007/03/utah_electronic.html</a></p>
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